JBS USA DEDUCTIONS SPECIALIST in Chicago, Illinois
Job Title: Deductions Specialist
Our Company, Your Opportunity:
Swift Prepared Foods is a company with an 80-year history of providing high-quality, great-tasting sliced meats, bacon, ham and ribs. Swift Prepared Foods was recently acquired by JBS, the world’s leading provider of beef, chicken and pork, with a vision of building the company into a leader in Protein Centric Prepared Foods. This is a unique opportunity to be in a start-up environment, with the backing of a Global CPG Powerhouse. This is a role for someone who is looking for an entrepreneurial challenge in a company with aspirations to be leader within the CPG world. The position will have both strategic and tactical elements and the person may wear different hats. This is an opportunity for people who want to think big, dream big and work to make big ideas a reality.
To be THE BEST in all we do. We are completely focused on our business, ensuring the BEST products and services to our customers, a relationship of trust with our suppliers and profitability for our shareholders. All this, we do to provide an opportunity for a better future for all of our TEAM MEMBERS.
The Deductions Specialist responds to notifications of discrepancies reported by customers. Claim deductions are in regards to product, pricing, freight/handling, promotional/scans, spoils discrepancies. It is the role of the Deductions Specialist to act as mediator between the outside parties and internal personnel to resolve these issues. The position is based in a high volume, fast-paced environment needing extreme attention to detail.
Support Blacksmith implementation
Identify the appropriate type of claim and path for resolution.
Enter all approved claims in SAP and track credits.
Assist to resolve and/or escalate claims to category managers/sales teams
Follow all Standard Operational Procedures to ensure claims are processed in a timely manner and according to approvals submitted.
Provide training on proper handling of our claims policy and procedures.
Analyze claim data to determine root cause and take follow-up action to resolve.
No travel required.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned.
Skills and Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.
Excellent phone, computer, organizational and multi-tasking skills
1-2 years of customer service or deduction experience with the ability to problem solve
Ability to focus on details, however minute, is required
Intermediate Excel skills are required
Bachelor’s or Associate Degree in Animal Science, Accounting, Business or related field preferred; accounting/claims processing experience will be considered in lieu of education
Experience with SAP
Blacksmith and Highradius experience desired
If interested, please apply at jbssa.com/careers or on indeed.com.
We offer a full range of benefits including health care, life insurance, and a 401 (K) plan.
Swift Prepared Foods is an equal opportunity employer.