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JBS USA Customer Service Representative in Doral, Florida

This is an exciting opportunity for a high energy, customer-centric, and people person looking to grow with a company that is constantly expanding! You will be setting yourself apart and exposing yourself to more opportunity by offering high quality customer service support.

You Will Be:

  • Processing orders

  • Taking payment

  • Communicating with different departments to satisfy customer needs.

  • Reporting customer feedback to internal teams.

  • Outbound calls for Customer feedback

  • Answering customer questions through phone calls, livechat, and email support.

Working hours: 1:00 PM - 10:00 PM (Weekends a must)

Skills:

  • Excellent presentation and communications skills.

  • Be able to process purchase orders and understand have basic understandings of helpdesk support platforms.

  • Attention to detail

  • Great data entry skills

  • Education- No Degree Required

  • Experience- Entry Level

Qualifications:

  • High school diploma or equivalent.

  • Bilingual is preferred, 100% fluent in English, and in Spanish (read, speak, write).

  • 2+ year customer service experience preferred.

  • Work Saturdays + Sundays, 9 am to 10 pm on a rotation

  • Ability to pass a background check and drug screen and assessment test

EOE/M/F/VET/DISABLED DRUG FREE WORK PLACE

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