JBS USA Market Leader in Doral, Florida
The Market Leader is primarily responsible for the sales expansion of Wild Fork Food’s business in a specific region of the country according to the company strategy and assigned budgets. He/she will drive the operational effectiveness of the business unit within his/her region and is a brand and cultural ambassador, who builds and oversees our retail stores and our eCommerce fulfillment centers.
Primary responsibilities include recruiting and training the regional support team and store/fulfillment leaders and associates, setting the regional sales and operational goals, and ensuring that the business units under his/her supervision adhere to company and industry regulations. This role is responsible for delivering the brand experience across our different business channels and customer touch points.
Essential Tasks and Responsibilities:
Drive the sales growth of the business.
Full P&L responsibility of the region and the different business units. Leads the forecasting and planning process and reports broadly on a weekly basis. Participates in monthly business reviews and maintains compliance with accounting/finance policies and procedures.
Brand ambassador through assessing physical store branding in relation to the established brand guidelines and principles. Ambassador of our core values, competencies, and behaviors.
Leads People through hiring, training, developing the right profiles to support region growth. Coaches and leads performance management.
Leads eCommerce fulfilment center operations while achieving process optimization and ensuring a seamless consumer experience while keeping the product cold chain intact.
Leads store operations through customer experience, operational processes, training, scheduling, replenishing, systems integration, inventory management, asset protection, permitting, etc.
Leads asset protection by adhering to our loss prevention best practices and maintenance of all the assets of the company.
Leads and implements our Health & Safety Program for MFC and stores. Track and report critical KPIs for OSHA Compliance purposes in facilities with more than 11 employees.
Handles Crisis Management to handle any situations that could impact people safety and business operations.
Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals.
Leads growth plan for Real Estate by performing trade area assessments for each new store location through applying a complex understanding of demographics, income, and food consumption per capita.
Deep understanding of the local customers, key shopping behaviors, and unique product assortment needs.
Leads product development for the region by working with Product Development to bring the right assortment for the region. Understand the market, competitors, and bring an assortment that is superior, innovative and that will satisfy our customers and margin goals.
Leads the marketing strategy for the region by working with Marketing to develop the right customer acquisition and marketing strategy for the region.
Improves regional processes, policies, and practices to achieve the company’s goals and ensure stores, DCs, and fulfillment centers adhere to the company-wide rules and guidelines.
Helps improve the efficiency of support services like communication channels and IT and also ensure free flowing communication amongst the operational units.
Works hand-in-hand with the Leadership team (serving as a link between them and the region) in order to develop and implement new plans/ideas that will enhance the operations of the company at large.
Oversees performance-based bonuses/salary increments that are given to workers that merit them
Provides feedback on how the entire region functions to Leadership team on a regular basis so as to ensure that company general activities flow on the same wave length.
A Bachelor’s degree in Business Management or in any closely related field
At least 10+ years industry relevant experience in retail
Advanced attention to detail and organizational planning
Excellent written and verbal communication skills
Knowledge of MS Office, Word and Excel
Ability to adapt to the ever changing retail/ecommerce environment while working in a cross-functional team
Strong decision making ability/skill
Strong analytical and organization skills
Ability to work as part of a team
Excellent leadership skills
Must be able to work effectively and meet deadlines while working with minimal supervision
Demonstrates ability to improve staff performance through motivation, training and setting clear expectations.