JBS USA SALES ASSISTANT in Greeley, Colorado
Pilgrim’s is the second largest chicken producer in the world, with operations in the U.S., Puerto Rico, Mexico and the U.K. Pilgrim’s processes, prepares, packages and delivers fresh, further-processed and value-added poultry products for sale to customers in more than 100 countries, employs more than 50,000 people and contracts with more than 5,200 family farmers. Pilgrim’s is headquartered in beautiful Greeley, Colorado, at the JBS USA corporate office where our 1,200 employees enjoy more than 300 days of sunshine a year.
We are seeking a Sales Assistant to join our Pilgrim’s sales team! The sales assistant will be responsible for assisting the sales team and customers throughout the entire sales process. This individual must present a positive and professional experience for the customers as well as work efficiently behind the scenes with the sales team and other staff throughout the company.Responsibilities:
Verification of order information between sales manager and order entry.
Assists sales manager with set up of new customers.
Processes daily purchase agreements and proformas.
Updates and maintains all orders in sales tracking file.
Follows up with customer regarding payments, including before shipment and upon arrival.
Maintains and updates customer profile database for all customers including shipping instructions and consignees.
Requests allocation from supply chain team through SharePoint when orders are ready for fulfillment.
Coordinates with order processing team to ensure accuracy of customer instructions including but not limited to port of destination and documentation instructions.
Coordinates between credit, logistics, and customer on any discrepancies on documentation and order fulfillment.
Thoroughly reviews customer documentation issues and advises of changes to documentation team in a timely fashion to allow import without delay.
Cooperates with customs agents to comply with policy requirements and allow for swift declaration and importation of cargo.
Investigates and collects information regarding customer claims.
Communicates with sales team on a daily basis regarding status of pending orders and issues, and escalates issues, when necessary, in a timely fashion.
Promotes a positive and professional representation of the company to each customer.
Maintains ability to perform efficiently and follow through on all details, in a fast-paced, customer focused environment.
Participates weekly in meetings with supervisor and other staff as needed.
Bachelor’s degree preferred in Business Administration
Knowledge in Microsoft Office Suite required
Detail oriented with strong organizational skills is a must with the ability to work well in a fast paced environment and judgment to prioritize word load.
Excellent verbal and written communication skills with all levels of the organization from Head of Department and above, and the organization on down.
Excellent phone and strong presentation skills.
Ability to handle and coordinate multiple projects at the same time.
Ability to work independently with minimal supervision. Know when and how to ask questions