Job Information

JBS USA IT TECHNICIAN in Lenoir, North Carolina


Manage, support and maintain:

  • All computer/network components including servers, network equipment, wireless access points, cabling, printers and work stations

  • Vendor Access Requests

  • All system documentation control, print and maintain records (Access Database)

  • Manage and secure software licenses

  • Security camera systems

  • Door readers and controller systems

  • Phone systems

  • Kronos clock systems

  • All “Production Floor / Plant Floor Systems”

  • Work with end users proposing new hardware and software solutions

  • Test all hardware and software modifications before they are introduced into production

  • Provide hardware and software diagnostics for network, hardware, and software issues

  • Work with Department Managers on projects as required

  • Assist the Automation Electronic and Instrumentation Team on related tasks as required

  • Communicate Plant Systems Outages and Notices


  • Three years related experience

  • Must have functional, working, and troubleshooting knowledge of:

  • Citrix desktop / client

  • Server, Windows 8, Office 2010 & 2013.

  • Cisco Network Switch cabling, connectivity, configurations and troubleshooting

  • Phone systems experience desirable

  • MCSE Certification is a plus, but not required

  • A+ Certification is a plus, but not required

  • Must have excellent communication skills both written and verbal

  • Must have strong customer support abilities

  • Must be willing to work in a plant / industrial environment

  • Must be willing to travel as required to support additional plants


  • High School Diploma/GED; Associates degree or two years of college coursework within specific subject related to position functions preferred