We are looking for customer-focused, collaborative Store Manager in the Dr. Phillips (Orlando) area with the following experience:

Job Responsibilities

• Establish and achieve the top standard of store execution

• Ability to design new or improve operational processes in all aspects of the store

• Build and maintain a positive, high energy, respectful, collaborative work environment

• Hire, retain, develop and mentor a high performing team of employees

• Provide world class customer service, getting to know your customers and meeting their individual needs. Educate them on what our brand stands for and how we are different

• Maintain and replenish inventory, staying in communication with the DC and commercial team regarding store specific needs

• Develop a plan strategically designed to bring in more customers and increase their basket size

• Provide training to improve the knowledge base of the staff and utilize cross-training to maintain productivity when employees are absent

• Maximize productivity through effective scheduling

• Manage controllable costs to keep the store profitable

Qualifications

• Bachelor’s Degree in Business Administration or related field preferred

• 5+ years of retail experience, with at least three years in a management capacity

• Experience working with food in either a retail or culinary role is a plus

• Proven success in coaching and training employees

• Strong understanding of sales drivers and customer service

• Excellent communication skills

• Ability to delegate tasks to other team members

• Demonstrated ability to meet and work within a budget

• Ability to work a flexible schedule to meet the needs of the business; will require rotating shifts, weekends, mornings, days, evenings, and holidays

Competencies

• Customer focused

• Communication skills

• Ability to multi task

• Discipline

EOE/M/F/VET/DISABLED DRUG FREE WORK PLACE