JBS USA Customer Service Representative in Riverside, California
This is an exciting opportunity for a high energy, customer centric, and people person looking to grow with a company that is constantly expanding! You will be setting yourself apart and exposing yourself to more opportunity by offering high quality customer service support.
This opportunity is to work remotely.
You Will Be:
Communicating with different departments to satisfy customer needs
Reporting customer feedback to internal teams
Outbound calls for Customer feedback
Answering customer questions through phone calls, livechat, and email support.
Working hours: (Three shifts, weekends a must)
08:00 AM – 05:00 PM
11:00 AM – 08:00 PM
01:00 PM - 10:00 PM
Excellent presentation and communications skills.
Be able to process purchase orders and understand have basic understandings of helpdesk support platforms.
Attention to detail
Great data entry skills
Education- No Degree Required
Experience- Entry Level
High school diploma or equivalent.
Bilingual is preferred, 100% fluent in English, and in Spanish (read, speak, write).
2+ year customer service experience preferred.
Work Saturdays + Sundays, 9 am to 10 pm on a rotation
Ability to pass a background check and drug screen and assessment test
Must be legally able to work in the US
EOE/M/F/VET/DISABLED DRUG FREE WORK PLACE