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JBS USA Customer Service Representative (B2B) in Tupelo, Mississippi

J ob Title: Customer Service Representative (B2B)

Location: Tupelo MS

Our Company, Your Opportunity:

Nearly 150 years ago, Gustavus Swift founded Swift & Company. He was a true pioneer whose passion and innovative spirit transformed the meat industry. This commitment to transformation mirrors that of Swift Prepared Foods today. Swift Prepared Foods (formerly Plumrose USA) is the prepared foods arm of JBS USA, one of the world’s largest meat companies. This is a unique opportunity to be in a start-up environment, with the backing of a Global CPG Powerhouse. This is a role for someone who is looking for an entrepreneurial challenge in a company with aspirations to be leaders within the CPG world. The position will have both strategic and tactical elements and the person may wear different hats. This is an opportunity for people who want to think Big, dream Big and work to make Big ideas a reality.

Our Mission:

To be THE BEST in all we do. We are completely focused on our business, ensuring the BEST products and services to our customers, a relationship of trust with our suppliers and profitability for our shareholders. All this, we do to provide an opportunity for a better future for all of our TEAM MEMBERS.

Our Values:

Responsibilities:

  • Process new orders for assigned accounts

  • Notify customers of any shortages and arrange back orders

  • Work with various departments to facilitate customer requests for additional product, early deliveries, etc.

  • Balance needs of the customer with the needs of the company by following defined policies for new orders and changes to reduce costs.

  • Process customer returns, debits and credits

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned.

Skills and Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.

  • Excellent communication skills and ability to multitask

  • Candidate must be skilled in Microsoft excel (creating and maintaining spreadsheets, charts, and organizing data in an easy to understand format).

  • Creating concise PowerPoint slides

  • Experience with SAP Software is a plus, but can teach.

Physical Demands :

The physical demands described here are representative of those an employee should possess to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Work Environment:

  • Office

If interested, please apply at jbssa.com/careers

We offer a full range of benefits including health care, life insurance, and a 401 (K) plan.

Swift Prepared Foods is an equal opportunity employer.

EOE/ Vet/Disabled

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